AI diagnostics for maintenance teams

Find the real cause of every fault — faster.

PinpointIQ is positioned alongside the maintenance system or in the portal you already use and gives technicians ranked likely causes, the evidence behind each, and a clear view of every recall and bulletin that applies. Avoid no fault found work and increase fleet readiness time. Solve mechanical problems quicker. No new hardware required.

Technician using PinpointIQ on a tablet beside an open bus engine bay

Likely causes

Rear air line fitting leak72%
Compressor governor fault18%
Air dryer purge valve10%

The problem

Every hour an asset waits for a diagnosis costs money.

Diagnosis depends on who's on shift

Unfamiliar faults lead to trial and error, swapped parts and repeat visits. Experienced technicians are retiring and taking knowledge with them.

Fleet knowledge is buried

The same fault is written dozens of ways....“air leak rear” and/or “slow air build-up”. Patterns stay invisible.

Notices are easy to miss

Bulletins, recalls and Airworthiness Directives arrive as PDFs. Matching them to the right assets is manual.

Mixed fleets multiply the work

Buses, trucks and aircraft each bring different codes, regulators and record formats.

How it works

From symptom to fix in three steps.

01

Describe the fault

Enter symptoms and fault codes all in plain English. Provide clarification if asked. The issue description will automatically update with any additional data you provide.

02

Get ranked causes

Top likely causes with evidence, next checks and safety warnings. Based on your underlying data, these causes might be specific to your assets based on manufacture timeframe, particular components used and other factors.

03

Fix it and close the loop

Confirmed fixes feed back in, so every repair makes the next one faster. Grow your reputation as an organization that truly supports its deployed and implemented products.

What makes it different

Not another tracking system. A diagnostic layer on top of yours.

Most AI maintenance tools need sensors on every vehicle. PinpointIQ works from the records and documents you already have. It covers assets with no telematics at all. Your experience, gained over time through hard work, drives the diagnosis.

  • Works with your existing maintenance system
  • Sign-in with company accounts
  • Every request and approval audit-logged

Clean repair history

AI turns years of free-text records into standard issues and industry codes. VMRS for vehicles, ATA chapters for aircraft.

Learns across your fleet

Every diagnosis draws on all assets of the same make and model, ranking causes by fixes that actually worked.

Compliance built in

Bulletins, recalls and directives are matched to each asset, with outstanding, due and completed items in one panel.

Evidence behind every answer

Each likely cause cites the records, notices or manuals it came from. There are no unsupported guesses.

One platform, every asset

Built for mixed use.

With our platform you are not limited to one type of fleet or asset. You can apply our diagnostic capabilities to vehicles, aircraft, radios, residential appliances (heat pumps, water heaters, etc.) and any other assets that are deployed in large numbers in the field.

Trucks, Buses & Equipment
Communications Equipment (LMR, Consoles etc)
Light Aircraft and Drones
Helicopters
Residential Appliances
Defence Assets
Made in Canada / Fabriqué au Canada

Built in Victoria, BC

“Isolate an issue once, log it properly. Build off time already invested to gain more.”

Seihachi Systems builds PinpointIQ alongside the maintenance teams who use it. Every pilot starts with your own repair history, so results are measured on your assets. PinpointIQ will help save money and reduce downtime. Augment your sustainment and maintenance services to deliver the best results possible. 

Ready to cut diagnostic time?

We're onboarding pilot projects now. Tell us about your assets, share some data, and we'll show you PinpointIQ on real cases.

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